A. Real 8 Ball Pool is India’s leading real money-based game, with a user base of 5 lakh+ players. Here you can -
A. Just follow these simple steps:
A. It’s easy! Enter your mobile number, and you will receive an OTP (Never share this OTP with anyone). Enter that OTP (One Time Password) and click on login. You could also set a password for future logins, or you can still log in via OTP.
A. The OTP (One Time Password) is sent to the entered mobile number on Real 8 Ball Pool. Please ensure you are checking OTP on the device with the entered mobile number.
Time Frame for getting the OTP: You will generally receive the OTP within 3 minutes of entering your correct mobile number.
If you still didn’t receive OTP via SMS:
A. Having multiple accounts is strictly prohibited on Real 8 Ball Pool. Each player is allowed to make only one account. Making multiple accounts may result in the deletion of all duplicate accounts.
A.Yes. It’s an easy process. Send us an email at support@reingames.com with your current number and a valid reason for changing the mobile number.
We will take the below steps -
A. For KYC verification you just need to upload your valid Government Approved ID proof, your bank account.
We require your Government Approved ID proof to check your eligible age (18+ years) for playing real money games. The bank account is required so that you can withdraw your winnings directly in this account.
Look for KYC button on the top right corner of the Real 8 Ball Pool app & upload your documents
A. 24-48 Hours! Once you have successfully submitted all the correct details, a dedicated team reviews your documents. The whole process might take 24-48 hrs from the submission time and you will keep getting a real-time status update on the Real 8 Ball Pool app.
If you still have any questions, please write to us on support@reingames.com with your registered mobile number and we will help you in the best possible way.
A. PAN Card & Address Details are required because as per RBI guidelines. If any transfer any amount in any user’s bank account we have to collect all these necessary documents.
Pan Card also helps us establish that the playing user is above 18+ years, which is a mandatory requirement for any real money gaming.
Address Details also helps us establish your primary state. Real Money Gaming rules & regulation varies from state to state and thus we will adhere to these regulations.
Bank Details are required to that upon withdrawal we can transfer these winnings in your bank account. We at Real 8 Ball Pool keep exploring other methods to make withdrawals easy for our playing users. So watch-out as we come up with other pay-out methods.
Our users trust us with their personal documents like Government Approved ID proof, and Bank Details. We value & uphold that trust in high esteem. The information shared with us is only used for user verification purposes and is never disclosed to any outside parties. Also, we value the trust that our playing users put in us and we keep all the user information in an encrypted state and on a highly secure database.
A. When all the playing user’s documents - Government Approved ID proof, Bank Details and Address Details are verified, the user is called a KYC verified user. Post this process the user can withdraw his/her winnings anytime in his/her bank account.
If you are a KYC verified user, it also shows that you are a genuine player and in the future, you can expect some special benefits.
A. Real 8 Ball Pool offers an awesome, user-friendly withdrawal process. The amount user chooses to withdraw instantly gets deducted from his Real 8 Ball Pool wallet, disallowing him to use that amount for playing. Steps to put a withdrawal request:
A. No Limit!. A user can place unlimited withdrawal requests in a day.
A. No There is no processing Fee on any withdrawal amount. We want to make withdrawals easy & seamless for our playing users.
A. Please check the given image for the withdrawal process!
A. Our inbuilt intelligence prompts us whenever there is fair-play or terms & conditions violation. It could be possible that non-fair-play activities are highlighted in your account. Whenever such alerts are raised your account and withdrawals are kept on hold.
Real 8 Ball Pool is committed to providing fair-play on all gameplays. Our compliance team keeps a close eye on the gameplays of all the players. We follow the zero-tolerance policy against any fraudulent activity.
If you want to put your case please write to us at support@reingames.com
A. The bonus that are awarded to a player in addition to their deposit is called a deposit bonus. Users can select any offer available for deposit bonus at the time of transaction made to add money. Deposit bonus can be used once balance are not available in your winning balance and deposit balance.
Example:
A. It is easy to deposit money in your Real 8 Ball Pool account to play. All you need to do is follow these simple steps:
A. The minimum deposit that you can make is INR 25. The maximum amount of deposit is INR 10,000 for a new user.
Real 8 Ball Pool accepts payments by Debit Cards, Credit Cards, Netbanking and Paytm Wallet
A. Yes, you can view these figures under the statement section by clicking on the “my account” button.
A. Real 8 Ball Pool accepts payments by Debit Cards, Credit Cards, Netbanking and Paytm Wallet
A. Real 8 Ball Pool is a completely safe site to perform online transactions. We provide a secured payment facility for you to play cash 8 Ball Pool games. With lakhs of players performing online transactions every day, we are one of the most trusted sites to perform online transactions.
A. Real 8 Ball Pool assured you that game is 100% legal, safe and secure. Real8BallPool is a registered organization with the Indian Government.
Our game is completely legal, safe and compiled with all the government criteria.
We would also like to inform you that in case of any kind of issue or query you can always write us or call our customer care number, we assure your all the doubt or query will be solved by our customer care representative.
Note:
Real 8 Ball Pool is a real money based game where players can withdraw their winnings directly into their bank account. As per the government policy compliances to process any withdraw request by any player, we need to verify their KYC.
Please make sure you have uploaded your PAN Card and other details and your KYC status is verified before making any withdraw request.
A. We are very proud of our core values transparency, trust, and responsibility towards our users. We assure you that there is no scope for any cheating/inappropriate activity on our platform.
A. No, Real 8 Ball Pool is strictly for users who are at least 18 years of age.
A. Invite your friend to get bonus upto 1515, This bonus can be earned on invite of every new friend Read More
A. Simple!
A. Invite your friend to get bonus upto 1515, This bonus can be earned on invite of every new friend Read More
A. Simple!
A. Our graphics/app might take longer to load. It is due to the following reasons:-
A. Who doesn't like to show off a bit! Also, Sharing makes our best moments come to life for years and years to come.
Game-Replay is sharing your gameplay with friends & family. So go, make us proud, share your struggles and moments of glory!
A. Yes, our rules are different. E.g. we have no turn rule & ball pot gain benefit.
This is just an attempt to make the game as much skill-based as possible. If you win with a higher margin, you will win more. If you lose a tight game, you will lose less. You can also see this in your statement of any game that you must've lost:
A. If game finishes without one player getting any turn, 40% of stake will be returned from winner to loser.
Example: On Rs. 100 table, loser will get Rs. 40 back, winner's prize money will be revised to Rs. 140.
A. Loser will get back 5% of stake for each of their assigned balls they potted, without foul
Note: not applicable if player loses by potting 8 ball or foul while potting 8 ball.
Example: On Rs.100/- table, if loser potted 3 of his/her assigned balls in the game:
Loser will get back: Rs. 15 (Rs. 5 x 3 balls)
Winner will get: Rs. 165 (180 - 15)
A. Practice table will be visible to users only if they have playing balance less than ₹10, and the practice table will get disabled to users once playing balance of user is greater than ₹20, on practice table you can try to improve your skills for your next big win!
A. Real 8 Ball Pool believes in giving fair game play to all users, cue stick with additional power could put even more spin on the ball than normal.which is not fair for player with no additional power cue stick.