All products and services relating to the games (collectively "Services") provided to you and offered by Real8BallPool.com and/or its affiliates, subsidiaries, associates, and partners (hereinafter referred to as "We" or "Us" or "Real8BallPool.com" or "Our" or "Company") through the website https://www.Real8BallPool.com or mobile app (hereinafter referred to as the "Website") is subject to these Terms of Service (hereinafter referred to as the "Terms"). YOU SHOULD READ ALL THE TERMS PRIOR TO THE USE OF OUR SERVICES. Here "You" refers to entities like you, your, user or player.
You may note that if any term mentioned in our Terms of Service is found out to be unlawful, unenforceable, is determined to be invalid or voidable or void for any ground by either judicial or quasi-judicial body in India, it shall not affect the validity and enforceability of the remaining terms. Any failure or delay on our part to act or exercise any right or remedy with respect to a breach of any of the terms of this Agreement by you shall not be construed as a waiver of our right to act with respect to the said breach or any prior, concurrent, subsequent or similar breaches.
If you do not wish to adhere to our Terms of Service including any of our future changes or modifications in our terms, you may opt to cease the use of any feature of our website along with any services that we offer.
You should ensure that you read, understand and agree with all the terms and conditions contained in the Agreement, before you create an account with us or use the Services. You should use the Services only after you have read and understood the Agreement and agree to abide by the Terms of Service. If you have any question regarding the Agreement, please contact us at support@real8ballpool.com.
We reserve the right to amend, modify or change any of the terms of this Agreement at any time without giving any prior notice. We shall notify you of such changes ("Notice") either by notification in a manner we may deem fit or by posting the amended Agreement on the website. Such modifications include the changes to any of our Game Rules. If you do not agree with the terms of the amended or modified Agreement, you must stop using the Services and must notify us that you wish to terminate your Account. Your continued use of the Services will be deemed to constitute your acceptance of the changes to the Agreement.
We provide the registered Users the opportunity to access and play online games of skill. We provide software and services to enable you to play the games of skill with other individuals over the internet. All tournaments, promotional games, practice games and cash games organized on the Website are collectively referred as "Games". The rules applicable to the Games are provided under the Rules section on the Website.
"Cash Game(s)" are Games that require the participant to have a certain minimum cash balance in their user account to participate. All other Games, if any, offered on the Website are defined as Non-Cash Game(s).
Real8BallPool.com charges service charges for Cash Games. The charges may vary depending on the nature of the Cash Game and are subject to change from time to time. Service charges charged by Real8BallPool.com are inclusive of all applicable taxes, including Service Tax.
Any information provided by you to us at the stage of registration and during anytime subsequently, should be complete and truthful.
You must be 18 years of age or older to participate in any of our Cash Games, and competent to enter financial transactions with other users and Real8BallPool.com. You are aware that participation in the Games organized by us ("Activity") may result in financial loss to you. With full knowledge of the facts and circumstances surrounding this Activity, you are voluntarily participating in the Activity and assume all responsibility for and risk resulting from your participation, including all risk of financial loss. You agree to indemnify and hold Real8BallPool.com, its employees, directors, officers, and agents harmless with respect to any claims, loss and costs associated with your participation in the Activity.
You must not allow anyone under the age of 18 years to use or access your account. You must not allow or assist anyone under 18 years to access our website or services on your computer or device or by any other means. You will solely be responsible and accept complete liability for any outcome due to any activity by person under 18. Real8BallPool.com, any other third party provider of content and their related agents will not be responsible and liable for any direct or indirect, incidental or special or consequential injuries or damages that may arise as a result of the usage of the Services by any user under 18, regardless of instances when such party or agent has been warned or advised of the possibility of similar injuries or damages.
We own and reserve the right to ask you for the proof of the age at any time to verify that no one under 18 is using our Services. Even when we ask for your age proof or do not ask for your age proof, we are not at all liable in any case for any loss or legal problem resulting due to use of our services by any person under 18. We are not liable if a user is providing a false proof of age or is under suspicion of being under-age.
You represent that you have the experience and the requisite skills required to participate in the Activity and that you do not have any physical or mental condition that would impair your capability to fully participate in the Activity. You further acknowledge that you are solely responsible for any consequence resulting from your participating in this Activity or being associated with this Activity or around this Activity. You understand that Real8BallPool.com assumes no liability or responsibility for any financial loss that you may sustain as result of participation in the Activity.
You understand and accept that your participation in a Game available on the Website does not create any obligation on us to give you a prize. Your winning a prize is entirely dependent on your skill as a player vis-a- vis other players in the Game and subject to the rules of the Game.
You understand and agree that you are solely responsible for all content posted, transmitted, uploaded or otherwise made available by you on our Website. All content posted by you must be legally owned by or licensed to you. By publishing any content on the Website, you agree to grant us a royalty-free, world-wide, non-exclusive, perpetual and assignable right to use, copy, reproduce, modify, adapt, publish, edit, translate, create derivative works from, transmit, distribute, publicly display, and publicly perform your content and to use such content in any related marketing materials produced by us or our affiliates. Such content may include, without limitation, your name, username, location, messages, gender or pictures. You also understand that you do not obtain any rights, legal or equitable, in any material incorporating your content. You further agree and acknowledge that Real8BallPool.com has the right to use in any manner whatsoever, all communication or feedback provided by you.
You understand and accept that Real8BallPool.com reserves the right to record the user content produced by way of chat messages on the Website through the Real8BallPool.com feature, through the in-game chat facility or other interactive features, if any, offered as part of the Services.
You understand that the funds in your user account held by Real8BallPool.com do not carry any interest or return.
You shall not hold Real8BallPool.com responsible for not being able to play any Game for which you may be eligible to participate. This includes, but is not limited to situations where you are unable to log into your user account, your account is pending validation, it is suspended or blocked by us for any suspected or established violation of any of the Terms.
You understand and accept that by viewing or using the Website, availing any of our Services, or using communication features on the Website, you may be exposed to content posted by other users which you may find offensive, objectionable or indecent. You may bring such content posted by other users to our notice that you may find offensive, objectionable or indecent and we reserve the right to act upon it as we may deem fit. The decision taken by us on this regard shall be final and binding on you. You fully understand that we are not responsible for any loss or mental agony suffered by you due to the contents of other users.
To use our Services, you will register with us on the Website by completing the online registration process.
You confirm your acceptance of the Terms. If you access any of our Services, it is implied that you have accepted the Terms.
During the registration process, you will be required to provide a valid email and a password in addition to providing some other information. Additionally, you may be required to give further personal information for your user account verification and/or for adding cash to your user account. You must give us the correct details in all fields requiring your personal information, including, without limitation, your name, postal address, email address, telephone number(s) etc. You undertake that you will update this information and keep it current.
You acknowledge that we may, at any time, require additional documentary from you to verify the information provide by you or if required by other legal and controlling agencies failing which we have right to suspend or terminate your registration on the Website.
Any information provided by you to us should be complete and truthful to the best of your knowledge. We are not obliged to cross check or verify information provided by you and we will not take any responsibility for any outcome or consequence as result of you providing incorrect information or concealing any relevant information from us.
You understand that it is your responsibility to protect the information you provide on the Website including but not limited to your Username, Password, Email address, Contact Details and Mobile number. Real8BallPool.com will not ask for your user account login password which is only to be entered at the time of login. At no other time should you provide your user account information to any user logged in on the Website or elsewhere. You undertake that you will not allow any other person to play from your user account using your username. You specifically understand and agree that we will not incur any liability for information provided by you to anyone which may result in your user account on the Website being exposed or misused by any other person.
You agree to use your Real8BallPool.com user account solely for playing on the Website and for transactions which you may have to carry out for availing the Services on the Website. Use or attempted use of your user account for any reason other than what is stated in the Terms may result in immediate termination of your user account and forfeiture of any prize, bonus or balance in the user account.
You also understand and agree that deposits in your user account maintained with us are purely for the participation in Cash Games made available on the Website.
You understand and agree that you cannot transfer any money or prizes from your account with us to the account of another user on the Website except as may be permitted by Real8BallPool.com and subject to restrictions and conditions as may be prescribed.
We are legally obliged to deduct tax at source (TDS) if your winnings are ₹10000/- or more in a financial year. You will be required to furnish your Permanent Account Number (PAN) duly issued to you by the Income Tax authorities if you have not already done so. TDS at the rate of 30% will automatically be deducted from such winnings and the rest will be credited to your Real8BallPool.com user account. The limit of deduction of TDS and rate of TDS deduction is subject to change subject to prevailing rules and regulations. Withdrawal of winnings and pries will only be permitted after you provide your correct PAN details. Our obligation is this regard is limited to deducting TDS as required by law and providing you an appropriate certificate of tax deduction. We neither advise you nor shall in any manner be responsible for your individual tax matters.
We may from time to time attempt to validate its players' user accounts. Such attempts may be via a phone call or via email or through courier . In the event that we are not able to get in touch with you the first time around, we will make additional attempts to establish contact with you. If the phone number and email provided by you is not correct, we bear no responsibility for the Services being interrupted due to our being unable to establish contact with you.
If we are unable to reach you or if the validation is unsuccessful, we reserve the right to disallow you from logging into the Website or reduce your play limits and/or Add Cash limits until we satisfactorily validate your account. We will in such events, notify you via email about the next steps regarding your account validation. We may also ask you for proof of identification and proof of address from time to time.
We take the fair play of Online games on Real8BallPool.com very seriously. In order to prevent any fraud or un-fair play in our games or on our website - all user actions including - deposits / identity verification / pool games / individual hands are monitored to ensure a safe, legal and fair environment for all our users. Real8BallPool games must be played as a social game, not a team effort. Every single game must be a fair individual effort. Hence, as part of the Fair Play Policy and to prevent any fraud and in game collusion, all user actions are monitored and recorded as mentioned above. Any detection of breach of our Fair Play policy, such as and not limited to, fraudulent deposits under a stolen identity or collusion in gameplay, shall result in swift and serious action taken by Real8BallPool.com against the suspected user, as detailed in the section below entitled Breach and Consequences.
Anti-Cheating and Anti-Collusion:
In the event we determine that the profile name created by you is indecent, objectionable, offensive or otherwise undesirable, we shall notify you of the same and you shall promptly provide us with an alternate screen name so that we can change your existing screen name to the new name provided by you. If you fail to provide an alternate name, we reserve the right to either permanently suspend your user account or restore your user account only after a different acceptable screen name has been provided by you.
You shall not host, intercept, emulate or redirect proprietary communication protocols, used by the Website regardless of the method used, including protocol emulation, reverse engineering or modification of the Website or any files that are part of the Website.
You shall not frame the Website. You may not impose editorial comments, commercial material or any information on the Website, alter or modify Content on the Website, or remove, obliterate or obstruct any proprietary notices or labels.
You shall not use Services on the Website for commercial purposes including but not limited to use in a cyber cafe as a computer gaming centre, game network over the Internet or through gaming networks or connection to an unauthorized server that copies the gaming experience on the Website.
You shall not upload, distribute or publish through the Website, any content which may contain viruses or computer contaminants (as defined in the Information Technology Act 2000 or such other laws in force in India at the relevant time) which may interrupt, destroy, limit the functionality or disrupt any software, hardware or other equipment belonging to us or that aids in providing the services offered by Real8BallPool.com. You shall not disseminate or upload viruses, programs, or software whether it is harmful to the Website or not. Additionally, you shall not impersonate another person or user, attempt to get a password, other user account information, or other private information from a user, or harvest email addresses or other information.
You shall not purchase, sell, trade, rent, lease, license, grant a security interest in, or transfer your user account, content, currency, points, standings, rankings, ratings, or any other attributes appearing in, originating from or associated with the Website.
Any form offraudulent activity including, attempting to use or using any other person's credit card(s), debit cards, net-banking usernames, passwords, authorization codes, pre-paid cash cards, mobile phones for adding cash to your user account is strictly prohibited.
Accessing or attempting to access the Services through someone else's user account is strictly prohibited.
Winnings, bonuses and prizes are unique to the player and are non-transferable. In case you attempt to transfer any winnings, bonuses or prizes, these will be forfeited.
If you are an officer, director, employee, consultant or agent of Real8BallPool.com or a relative of such persons ("Associated Person"), you are not permitted to play either directly or indirectly, any Games which entitle you to any prize on the Website, other than your engagement with Real8BallPool.com. For these purposes, the term 'relative' shall include spouse and financially dependent parents and children.
You shall not post any material or comment, on any media available for public access, which, in our sole discretion, is defamatory or detrimental to our business interests, notwithstanding the fact that such media is not owned or controlled by us. In addition to any other action that we may take pursuant to the provision hereof, we reserve the right to remove any and all material or comments posted by you and restrict your access to any media available for public access that is either controlled or moderate by us; when in our sole opinion, any such material or comments posted by you is defamatory or detrimental to our business interests.
Once you have an account with us, we maintain a record of all your transactions with us. Payments connected with participation in Cash Games have to be made through your Real8BallPool.com user account. All cash prizes won by you are credited by us into this user account.
When making a payment, please ensure that the instrument used to make the payment is your own and is used to Add Cash into your user account only. Subject to the Add Cash limits specified by us from time to time, you are free to deposit as much money as you want in your user account for participating in Cash Games on the Website.
We want you to play the Cash Games responsibly. The ability to Add Cash in your user account shall be subject to daily and monthly Add Cash limits which we can be set by us with undertakings, indemnity, waiver and verification conditions as we deem appropriate in our sole discretion.
Credit card, Debit card, pre-paid cash cards and internet banking payments are processed through third party payment gateways. Similarly, other payment modes also require an authorization by the intermediary that processes the payments. We are not responsible for delays or denials at their end. The processing of payments will be solely in terms of their policies and procedures without any responsibility or risk at our end. If there are any issues in connection with adding cash, a complaint may be sent to us as described in “Contact Us” section below. You agree that in such an event of your credit being delayed or eventually declined for reasons beyond our control, we will not be held liable in any manner whatsoever. Once a payment/transaction is authorized, the funds are credited to your user account and are available for you to play Cash Games.
We have the right to cancel a transaction at any point of time solely at our discretion, in which case, if the payment is successful, then the transaction will be reversed and the money credited back to your payment instrument.
Player funds are held in trust by us in specified bank accounts. Real8BallPool.com keeps all players' funds unencumbered which will be remitted to you in due course subject to the terms and conditions applicable to withdrawal of funds. Funds held in your user account are held separately from our corporate funds. Even in the highly unlikely event of an insolvency proceeding, your claims on the deposits will be given preference over all other claims to the extent permissible by law.
You may withdraw your winnings by means of a payee cheque or an electronic bank transfer for the amount of winnings. You cannot withdraw amount less than ₹200 in single request.
You agree that all withdrawals you make are governed by the following conditions:
It is possible that you may face disruptions, including, but not limited to errors, disconnection or inferences in the Internet services, software or hardware that you have used to avail our services. Therefore, it should be clear that Real8BallPool.com is not responsible for such factors in the disruption in the services and you take full responsibility with complete knowledge for any risk of loss or damages caused due to interruption of services for any such reasons. You understand, acknowledge and agree to the fact that if you are unable to play in any Game due to any error or omission attributable to Real8BallPool.com, including technical or other glitches at our end, the settlement of such Games will be as per the "Games Cancellation Settlement Policy":
All content and material on the Website including but not limited to information, images, marks, logos, designs, pictures, graphics, text content, hyperlinks, multimedia clips, animation, games and software (collectively referred to as "Content") whether belonging to ReinGames.com or not, are protected by applicable intellectual property laws. In addition, we are free to record and use, in any manner whatsoever, all chat content, images, emails, recommendations sent by any member or user while playing rein games, as they form a part of the Content of Real8BallPool.com. The Website may contain information about or hyperlinks to third parties. In such a cases, we are not responsible in any manner and do not extend any express or implied warranty to the accuracy, integrity or quality of the content belonging to such third party websites. If you rely on any third party Content posted on the Website which does not belong to Real8BallPool.com, you may do so solely at your own risk and liability. If you visit any third party website through a third party Content posted on the website, you will be subject to terms and conditions applicable to it. We neither control nor are responsible for content on such third party websites. The fact of a third party link exists on our Website is not an endorsement of that website by us.
When you create an account with us, you have allow us and opt-in to receive notifications regarding special offers, updates, contests, account activity details and others through modes like SMS, email or direct mail. All the details of various promotions are available in the Promotions section on the website. Each promotion has its own terms and conditions, which is explained in their respective pages. All the cash or deposit bonuses have additional terms and conditions, which may differ from each other in accordance with the applicable bonus plans. The Bonus offer may not be claimed in conjunction with any other bonus offers currently offered by Real8BallPool.com. Once you activate the bonus code, any previous bonus codes will expire automatically. You will only receive disbursements from the active bonus code. All the games, contests, bonuses and cashback offers mentioned under the Promotions section may be cancelled or discontinued by Real8BallPool.com at any time without notice without any liability on Real8BallPool.com whatsoever, except refund of entry fee, if applicable.
All rights, tangible and intangible, including copyright and other intellectual property rights, regarding the Services, the Site and the Software, and any content or information displayed or contained therein, belong exclusively to Real8BallPool.com, unless expressly provided otherwise. Real8BallPool.com is merely permitting the User to play Games online and not use the same for any other commercial gain, and no right of any nature whatsoever is being passed on the user by virtue of permitting him / her to play the Game. Using the Services, the Site and the Software does not, expressly or impliedly, give you ownership of any intellectual property rights in the Services, Site or Software or the content or information you access.
You should ensure that you read, understand and agree with all the terms and conditions contained in the Agreement, before you create an account with us or use the Services. You should use the Services only after you have read and understood the Agreement and agree to abide by the Terms of Service. If you have any question regarding the Agreement, please contact us at support@reingames.com.
We reserve the right to amend, modify or change any of the terms of this Agreement at any time without giving any prior notice. We shall notify you of such changes ("Notice") either by notification in a manner we may deem fit or by posting the amended Agreement on the website. Such modifications include the changes to any of our Game Rules. If you do not agree with the terms of the amended or modified Agreement, you must stop using the Services and must notify us that you wish to terminate your Account. Your continued use of the Services will be deemed to constitute your acceptance of the changes to the Agreement.
In the event of a breach of any of the Terms being evidenced from our investigation or if there is reasonable belief, in our sole discretion, that your continued access to the Website is detrimental to the interests of Real8BallPool.com or our other users or the general public, we may in our sole discretion take any or all of the following actions:
If case of any complaints or queries, you should contact us at support@real8ballpool.com. Our Operational Address is H-187, Sector 63, Noida-201301. Complaints should be made as soon as possible after circumstances arise that cause you to have a complaint. Our customer support team is always eager to help you or solve the problem.
To the extent permitted by law, and in consideration for being allowed to participate in the Activity, you hereby agree to indemnify, save and hold harmless and defend us (to the extent of all benefits and awards, cost of litigation, disbursements and reasonable attorney's fees that we may incur in connection therewith including any direct, indirect or consequential losses, any loss of profit and loss of reputation) from any claims, actions, suits, taxes, damages, injuries, causes of action, penalties, interest, demands, expenses and/or awards asserted or brought against us by any person in connection with:
The Company can its sole discretion process refunds to you under the following circumstances: